Any unopened item can be returned for any reason within 30 days for a full refund or store credit. We normally issue refunds and store credits within 3 business days of receiving back your returned merchandise. You can choose your desired reimbursement method by emailing firstname.lastname@example.org
Return postage costs are not refundable unless we made an error, or the item arrived damaged or defective. Please contact us at email@example.com and please reference your order number.
If a CD jewel case arrives damaged, email firstname.lastname@example.org with your order number and we will send you a new replacement case for free.
In the case of defective product, please contact us at email@example.com for information on obtaining a replacement item. A defective or damaged title can only be replaced by the same item. Another title cannot be substituted in place of a damaged or defective item.